Certificate IV in Medical Practice Assisting (HLT47715)
The Certificate IV in Medical Practice Assisting provides students an opportunity to develop both clinical and administrative skills while continuing on a pathway to higher education in a nursing or management field.
This nationally recognised qualification from UNE Partnerships aims to empower health administration professionals already working in a medical practice with new skills that will have an immediate impact on work flow in the practice.
Applicants must be working in a reception or administration role in a general practice or other health care setting or have access to an appropriate workplace environment within the health care sector, and:
Learning pathways are available to Higher Awards.
Assessments are a combination of knowledge questions, work-related tasks and evidence portfolio, or RPL.
Our comprehensive study package includes course materials, full teaching and administrative support, assessment and the issue of qualifications or Statement of Attainment. Optional add-ons such as printed course materials, payment by instalment, or textbooks attract additional fees, all of which are described on each enrolment form.
Study period and workload
The course is delivered in four study terms over 15 months, with 21 hours of face to face training in each term. Attendance is compulsory and forms part of the assessment requirements.
The estimated time to complete the course is 6-8 hours per week over a 15 month study period comprising on-the-job learning, workplace practice, self-directed study and assessment preparation. This estimate is based on AQF guidelines and will vary according to student experience and current practice.
Interpret and apply medical terminology appropriately
Upon completion of this unit, the student will be able to understand instructions, carry out everyday tasks and communicate with a variety of clients found in the medical workplace.
Prepare and process medical accounts
Students who complete this unit will be able to provide advice to patients about fee structures and process referrals as well as prepare and then process medical accounts for a variety of patient types.
Maintain patient records
Students who undertake this competency will find that upon its completion they will be able to maintain patient records using medical records management systems under the leadership of a senior member of staff.
Confirm physical health status
This competency equips students with the knowledge needed to obtain and interpret health information from clients and to check their physical health.
Manage first aid services and resources
Establishing, maintaining and facilitating the provision of effective first aid in the workplace are the key lessons learnt in this Unit of Competency.
Provide first aid
Provide First Aid rewards students with the knowledge and ability to provide first aid in response to a casualty in a variety of different situations.
Communicate and work in health or community services
Within a medical practice it is critical to be able to communicate with patients, clients, colleagues, management and other industry members. This Unit of Competency provides underpinning knowledge critical in effective communication within the health and community services.
Work with diverse people
In a multicultural society it is of critical importance to be able to work well with people from diverse social and cultural groups and situations. Skills and knowledge to respectfully work with others are provided in this UoC.
Work legally and ethically
This UoC delivers the knowledge and abilities to allow students who complete this unit to work well within the legal and ethical frameworks applicable to their role.
Comply with infection prevention and control policies and procedures
This unit passes on knowledge and skills critical in the following of organisational infection prevention and control, such as responding to infection risks.
Process reusable medical devices and
Cleaning, sterilising and packaging reusable medical devices and equipment is the focal point of this Unit of Competency.
Support health professional in the delivery of
This unit endows enrolled students with the underpinning knowledge to complete preparations, assist and follow up in the support of health professionals as they deliver care to clients.
Handle medical specimens
The handling of medical specimens, including the organisation of off-site testing and the performance of some on-site tests is a key facet of
Maintain medication stocks
Maintain Medication Stocks gives students the information and ability required to order, store and finally monitor stocks of medication while completing associated regulatory required documentation.
This unit gives students the knowledge and skills to prepare and conduct electrocardiography (ECG) procedures, including producing traces for diagnostic purposes.
Implement workplace information system
This unit teaches implementing and reviewing a workplace information system, including the identification, acquisition and analysis of information that plays a part in an organisation’s ongoing success and effectiveness.
Maintain work health and safety
Maintain Work Health and Safety teaches the implementation and monitoring of WHS policies, procedures and work practices within the confines of a small team.
This unit equips students with the knowledge required to manage appointments and diaries for personnel within an organisation. The use of manual and electronic diaries, schedules and other appointment systems is covered.
Take Clinical Measurements
Learning the skills and knowledge that supports the preparation for, obtaining and recording of simple clinical measurements is the focus
of this unit.
Provide advanced first aid
Providing advanced first aid response and the management of the incident and other first aiders is a key focus of this unit.
Support continuous improvement systems and processes
This unit is focused on delivering the skills and knowledge to support an organisation’s continuous improvement systems and processes.
Respond effectively to behaviours of concern
The effective handling of concerning behaviour and the equipping of skills that allow a student to handle difficult incidents are key to this unit of competency.
Facilitate a coordinated approach to client care
This unit teaches enrolees the skills and knowledge's intrinsic to the providing of instructions and information to clients. Client follow-up and liaising with service providers to support coordinated care are also fundamental to the unit’s teachings.
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